Unified Conversation Inbox for Teams
One inbox forevery customer conversation.
Centralize all your customer emails into a clean, shared inbox. Assign, track, and resolve conversations without forwarding chains, messy CCs, or missed messages.
Ideal for sales, support and founders handling customer emails together.
Rohan — Pricing Enquiry
New LeadAditi — Order Status
SupportVendor Invoice
Back-officeLead: Rohan is asking for pricing & implementation time. AI suggests assigning this to Sales Team and sending a follow-up if no reply in 24 hours.
Why use a shared Conversation Inbox?
Move from personal inbox chaos to a clean, structured, team-friendly workspace where every customer gets a reply.
One inbox, all teams
Sales, support and founders can manage conversations from one place, with clear ownership.
No more double replies
Status, assignment and notes make sure two people don't reply to the same customer.
Smart filters & views
Quickly see new leads, pending replies, VIP customers, or escalated cases using saved views.
How Vaiket Conversation Inbox works
Under the hood, Vaiket keeps your inbox clean, prioritized, and revenue-focused.
All emails in one inbox
Connect your business email. All incoming messages arrive in a shared inbox with no change for your customers.
Auto-tag & auto-assign
AI detects intent (lead, support, vendor) and tags/assigns each conversation to the right people.
Reply, collaborate, resolve
Reply with AI-suggested responses, ping teammates with notes, and close conversations with full visibility.
Why not just use normal email?
Traditional inboxes were never designed for multiple people handling customers together. Vaiket fixes that.
Designed for teams, not lone inbox heroes
Stop forwarding mails between team members. Use an inbox built for collaboration.
- Assign owners so it's clear who is responsible for each conversation.
- Use internal notes to discuss issues without the customer seeing internal messages.
- Track response & resolution time across team members to spot bottlenecks.
AI that helps, not replaces, your team
Vaiket's Conversation Inbox is deeply integrated with V-AI. It suggests replies, summarizes threads, and flags important emails — but you stay in full control.
AI Reply Suggestions
Reply to common questions in a click, with editable AI drafts based on your tone.
Thread Summaries
Get a one-paragraph summary before you jump into long conversations.
Follow-up reminders
Automatically follow up with leads who haven't replied after a set time.
Questions about the Conversation Inbox
Can I use this with my existing email addresses?
Yes. You continue using your existing domain email (like support@yourbusiness.com). Vaiket connects on top using IMAP/SMTP.
Is this only for support teams?
No. Many businesses use Vaiket for sales, founder-level inboxes, and mixed support + sales workflows.
How many team members can share the inbox?
Depending on your plan, multiple users can log in, view, assign, and reply from the same shared inbox with full visibility.
Want a clean, shared inbox your whole team loves?
Let us show you how Vaiket's Conversation Inbox can replace messy email forwards and scattered replies.
Early customers can unlock bundled pricing with AI Email Automation + Conversation Inbox together.