Transforming customer communication from a bottleneck into a competitive advantage
Ecommerce • Local Products • India-wide
LocalKart is a growing ecommerce brand that sells curated local products across India. They receive dozens of product enquiry emails every day related to price, shipping, bulk orders, and custom requests.
Many emails were replied to late or completely missed
Sales team was busy, support inbox was overflowing
Leads were slipping away to faster competitors
"We were losing business just because we couldn't answer on time."
Professional email with their own domain
Smart responses for common queries
Automatic reminders for unanswered emails
IMAP/SMTP with guaranteed delivery
Set up professional business email with their own domain on Vaiket
Enabled AI-powered responses for frequently asked questions about pricing, delivery timelines, stock availability, and bulk orders
Configured automatic tagging system to identify and prioritize "hot leads" based on customer intent and urgency
Set up intelligent follow-up sequences at 24 hours and 72 hours for customers who didn't respond to initial messages
After 30-45 days of implementing Vaiket, LocalKart achieved remarkable improvements:
Now, even if we are busy fulfilling orders, our email is still working for us in the background. Vaiket made our inbox feel like a smart salesperson.
Start transforming your customer communication today
Join LocalKart and hundreds of other businesses using Vaiket to never miss a lead again